Company: Transportation
Status: Full Time
Location: Dallas OR
As an Accounts Payable Representative at OpenRoad Transportation, Inc. (ORT), you will be responsible for accurately paying weekly invoices and monthly expenses. You will also provide top-notch customer service to internal and external customers. This position requires attention to detail, great customer service, and a drive for success.
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Respond in a timely manner to all payment status inquires
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Answer phone calls regarding payment status
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Organize, enter, and pay monthly utility bills for all offices
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Ensure proper payment to carriers on a daily and weekly basis
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Display top-notch customer service skills as you answer inbound inquiries from our carriers and manage dispute resolution
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Proactively research invoice details and reach out to carriers for clarification as needed
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Resolve documentation issues thoroughly, involving management when appropriate
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Follow-up is key! Track outstanding issues and stay on top of them
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Frequently correspond with internal and external persons via telephone, email, and face-to-face
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Attend and participates in departmental meetings
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Perform various departmental duties as needed
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Represent OpenRoad through professional communication with carriers via phone and email
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One year of experience in a customer service-oriented role, preferred
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Ability to multi-task effectively in a fast-paced environment
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Able to problem-solve independently or collaboratively, depending on the situation
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Basic typing and computer skills
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Basic knowledge of the Microsoft Suite programs
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Must be able to read, write, speak, and understand English
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Must possess the ability to make independent decisions when circumstances warrant such action
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Strong verbal and written communication skills
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Be able to follow written and oral instructions
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Treat all persons (internal and external) with respect and kindness
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Experience in using an adding machine, multi-line telephone, and standard office tools
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Advance your career with a reliable company committed to sustainable growth
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Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
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Competitive salary with opportunities for professional growth
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Professional, fast-paced, collaborative culture
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Flexible work schedules
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