Company: Transportation
Status: Full Time
Location: Dallas OR

About the Role

As an Accounts Payable Representative at OpenRoad Transportation, Inc. (ORT), you will be responsible for accurately paying weekly invoices and monthly expenses. You will also provide top-notch customer service to internal and external customers. This position requires attention to detail, great customer service, and a drive for success.


  • Respond in a timely manner to all payment status inquires
  • Answer phone calls regarding payment status
  • Organize, enter, and pay monthly utility bills for all offices
  • Ensure proper payment to carriers on a daily and weekly basis
  • Display top-notch customer service skills as you answer inbound inquiries from our carriers and manage dispute resolution
  • Proactively research invoice details and reach out to carriers for clarification as needed
  • Resolve documentation issues thoroughly, involving management when appropriate
  • Follow-up is key! Track outstanding issues and stay on top of them
  • Frequently correspond with internal and external persons via telephone, email, and face-to-face
  • Attend and participates in departmental meetings
  • Perform various departmental duties as needed
  • Represent OpenRoad through professional communication with carriers via phone and email


  • One year of experience in a customer service-oriented role, preferred
  • Ability to multi-task effectively in a fast-paced environment
  • Able to problem-solve independently or collaboratively, depending on the situation
  • Basic typing and computer skills
  • Basic knowledge of the Microsoft Suite programs
  • Must be able to read, write, speak, and understand English
  • Must possess the ability to make independent decisions when circumstances warrant such action
  • Strong verbal and written communication skills
  • Be able to follow written and oral instructions
  • Treat all persons (internal and external) with respect and kindness
  • Experience in using an adding machine, multi-line telephone, and standard office tools

Why OpenRoad

  • Advance your career with a reliable company committed to sustainable growth
  • Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
  • Competitive salary with opportunities for professional growth
  • Professional, fast-paced, collaborative culture
  • Flexible work schedules
OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.

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