Company: Transportation
Status: Full Time
Location: Remote

About the Role

The Associate Director of Capacity leads carrier operations strategy, optimizes processes, and drives team performance within the transportation logistics industry. This role leverages data analysis, enhances carrier utilization, and fosters a collaborative team culture while serving as a key liaison between internal teams and regional managers.

Responsibilities

  • Strategic Leadership: Evaluate and improve operational processes, develop load planning strategies, and align team goals with company objectives.
  • Market Strategy and Process Optimization: Analyze market trends, assist in pricing RFPs, refine SOPs, and implement automation tools to enhance carrier portfolio management and drive efficiency.
  • Team Development: Train and mentor carrier reps, strengthen team culture, and address skill gaps through coaching and development programs.
  • Data and KPIs: Analyze data to identify trends and establish KPIs to measure performance and optimize capacity utilization.
  • Load Board Management: Leverage load boards to secure capacity, improve carrier relationships, and support operational efficiency.
  • Communication: Act as a liaison between carrier teams, IT, and regional managers, ensuring clarity, alignment, and a focus on solutions.

Qualifications

Skills

  • Experience in transportation logistics or a related field.
  • Strong communication, leadership, and analytical skills.
  • Employee development and training/career roadmap experience.
  • Proficiency in data-driven decision-making and KPI development.
  • Familiarity with logistics tools and process automation.

 

Personal Attributes

  • Ethical leader with strong morals, principles, and values.
  • Proactive problem solver with a strategic mindset.
  • Strong accountability and the ability to foster a positive, collaborative team culture.
  • Confidence and decisiveness in making and advocating for key decisions.

Why OpenRoad

  • Advance your career with a reliable company committed to sustainable growth
  • Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
  • Competitive salary with opportunities for professional growth
  • Professional, fast-paced, collaborative culture
  • Flexible work schedules

OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.

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