Company: Transportation
Status: Full Time
Location: Dallas OR

About the Role

As an Accounts Receivable Collections at OpenRoad Transportation, Inc. (ORT), you will be responsible for collecting on current and past due invoices. You will support the accounting department by providing superior customer service to internal and external customers. This position requires attention to detail, great customer service, and a drive to meet and exceed goals.


  • Determine credit worthiness of future customers and extend appropriate credit based on credit reports
  • Verify credit applications for accuracy
  • Ensure accurate set up of new customers within our TMS, CRM, and accounting software (when appropriate)
  • Contact new customers to ensure proper setup
  • Settle payments with customers, keeping interested reps informed as needed
  • Strive to meet and exceed aging goals on a consistent basis
  • Frequently correspond with customers regarding the status of their invoice payments
  • Attend and participate in departmental meetings
  • Negotiate financial arrangements


  • One year of accounts receivable experience preferred
  • Two year of customer service experience required
  • Proven ability to multi-task effectively in a fast-paced environment
  • Able to problem-solve independently and collaboratively, depending on the situation
  • Must be detail oriented
  • Goal-driven
  • Basic typing and computer skills
  • Basic knowledge of the Microsoft Suite programs
  • Must be able to read, write, speak, and understand English
  • Be able to follow written and oral instructions
  • Treat all persons (internal and external) with respect and kindness
  • Experience in using an adding machine, multi-line telephone, and standard office tools

Why OpenRoad

  • Advance your career with a reliable company committed to sustainable growth
  • Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
  • Competitive salary with opportunities for professional growth
  • Professional, fast-paced, collaborative culture
  • Flexible work schedules
Come to work every day knowing that you are making a difference. The OpenRoad group is a collection of 3 companies – OpenRoad Transportation, OpenRoad Financial Services, and OpenRoad Trucking – each playing a uniquely critical role in the supply chain and logistics industry. Our commitment to daily improvement and our dedication to exceeding our customers’ expectations are what makes us a company people are proud to be associated with. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are continuing to pursue greatness – and it all begins with the incredible people who call OpenRoad their home.


OpenRoad Transportation is focused on moving our customers’ freight by sourcing capacity from our large carrier network. We offer a comprehensive suite of services including truckload, LTL, intermodal, air/ocean, and global forwarding in order to holistically provide transportation solutions for our customers. Wherever their freight needs to go, we can get it there.

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