Company: Transportation
Status: Full Time
Location: Dallas OR

About the Role

Start your logistics career with OpenRoad Global as a Track and Tracer! In this position, you will learn the ropes of the logistics industry while providing top-level operational support to our internal teams, customers, and carrier partners. You will be responsible for communicating with truck drivers via phone/email to ensure each OpenRoad shipment is on-time and running smoothly.


  • Verify and enter load information into TMS with accuracy and speed
  • Schedule appointments via phone, email, or other communications
  • Ensure that shipments are picked up and delivered on time while meeting customer requirements
  • Provide timely and accurate shipment information to internal and external stakeholders
  • Audit load information for accuracy and completion, making updates as needed
  • Track and trace shipments
  • Understand and uphold company values and mission, maintain a servant-leader mentality, and always do the next right thing to meet or exceed customer satisfaction and protect company interests
  • Treat customers, carriers, and fellow team members with respect


  • Excellent verbal and written communication
  • Team player
  • Computer literacy
  • Strong attention to detail and accuracy
  • Willingness to work a somewhat flexible schedule
  • Work with a sense of urgency, have self-confidence, be open-minded, and maintain a commitment to do whatever it takes to satisfy our customers and partners

Why OpenRoad

  • Advance your career with a reliable company committed to sustainable growth
  • Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
  • Competitive salary with opportunities for professional growth
  • Professional, fast-paced, collaborative culture
  • Flexible work schedules
OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.

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