About The Role
This is a challenging and rewarding role that involves building and maintaining client/customer relationships, managing accounts, receiving payments on behalf of our Carriers, and assess risk on freight bills. Our Accounts Receivable personnel are responsible for ensuring credit risk is maintained and to be active collecting on all open receivables. Accounts Receivable clerks are also responsible for following posts of payments for customers, sending payment to accounts when needed, verifying payments or deposits, monitoring unpaid invoices and contacting customers who are late on payments. Accounts Receivable clerks must be able to quickly resolve issues that might come up with customers or within the company. They also work with managers and other clerks to do their job. Accounts Receivable clerks need to be able to analyze information and resolve issues, as well as have a strong attention to detail, communication skills, data entry skills, and math skills. And lastly, must have knowledge of financial software.
All ORFS employees are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives.
Our best Accounts Receivable personnel keep laser focused on maintaining positive working relationships with their clients and customers, keeping in mind that OpenRoad Financial Services success is built on the success of our client’s businesses. Their strong internal drive to provide the best services on the market motivates them to proactively address pain points and quickly react to issues. Our top performers regularly go above and beyond what is required of them to add value for our clients – such as creating new business solutions, championing process improvements, or personalizing communications.
This role does demand a high level of comfort being able to say and word emails to ensure that payment from customers will be made in a timely manner.
To apply, please submit your resume to careers@openrdfs.com. Include the position you are applying for in the subject line.