Frequently asked questions.

We use TriumphPay to provide our carrier partners with faster payments and greater transparency. If you are already signed up with TriumphPay, just login to your account and upload your documents. Have more questions? Learn more about how it works here.

Sign up to haul for OpenRoad through Highway’s fast, simple registration process. Click here to start and follow the prompts to upload your documents and get set up.

To update your insurance, have your agent submit your updated insurance certificate directly to Highway App, Inc. via email to insurance@certs.highway.com. The certificate should come directly from your agent.

Please ask your agent to list the certificate holder as:

Highway App, Inc.
5931 Greenville Ave, Unit #5620
Dallas, TX 75206

30 days.

Non-factored carriers: 30 days
Factored carriers: 35 days

*Terms start when completed paperwork is received.

• An active MC/MX# or DOT#
• Proof of insurance ($100,000 USD cargo liability)
• Electronic W-9

All paperwork must be legible and easy to read. Make sure images are not blurred or cut off.

• Signed Bill of Lading (BOL) with the receiver signature for each stop
• Your OpenRoad rate confirmation
• Your invoice
• As needed – unloading/lumper receipts, Proof of Delivery (POD), weigh tickets, air way bills

We have a wide variety of freight, but most of our shipments utilize the following:

• Dry van
• Temperature Controlled
• Flatbed
• Step deck

openroad@noa.triumphpay.com